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Check out our shipping capability and returns process. From hammers taken by courier up to packs of timber transported by our lorries. Browse through our collection of vehicles at our disposal to get our goods to your door or site.
Within our fleet we have two lorries that have behind the cabin cranes.
These cranes are the main tool used to offload products from the bed of the lorry. Whether that is a pallet of post mix or some panels, the crane can easily shift the product to your door.
Another selection of lorries in our fleet are capable of mounting Moffetts.
A Moffett is a combination forklift that can move forwards and sideways, which is mounted on to the back of one of these vehicles to be used to take our product further than the lorry can. We have one flatbed and one curtain side lorry that are capable to carry the Moffett.
On the smaller end of our fleet we have a selection of vans to carry smaller items or orders to those harder to reach locations either locally or in further reaches of the country. These vans can transport up to 1,000kg (1 tonne) of product to where you need it in a flash.
To top off our fleet, we have a specialist tipper van. This van is used for our latest range of loose tip aggregate, allowing up to 3,500kg (3.5 tonne) of aggregate to be tipped where you need it.
Alongside the loose aggregate capability, this van can carry more than our regular vans, allowing a bit of flexibility in certain operational requirements.
Many of our products are bulk, heavy or have large dimensions. Orders with a combined weight greater than 10kg 0r 1m in length (in any direction) are delivered by our own vehicles within 80 miles of our site at David Musson Fencing Ltd.
See our delivery Terms & Conditions stipulated in section 4, with emphasis on notes 4.6 and 4.7.
Some of our products are small, lightweight items that can be packed into small boxes. Orders that are under 10kg and under 1m in length in any direction are sent via a courier. We aim to get your order packed and dispatched in 2 to 5 working days.
To play our part in taking care of the environment, the majority of our packaging is recycled from our product intake. Please excuse our package appearance as we look after our environment to reduce, reuse and recycle our boxes!
As we only regularly operate up to 80 miles from our site, we have a separate process for delivery addresses we class as ‘Out of Area’. If your order is above 10kg or above 1m in length in any direction with an address that does not fall into our 80 mile list, you have the option to request a quote at checkout.
Once requested, we receive your desired items with the address where we will pass it on to the transport department to get you a tailored price for your delivery. Your quote will be updated online (if submitted online) where you will receive an email with the price. You can easily pay for the order through the link in the email. Be aware as this quote will expire after 7 days.
Our delivery pricing is based on distance from our yard in Leicestershire, increasing in 10-mile intervals up to an 80-mile radius based on postcode.
Orders going beyond an 80-mile radius are considered out of area and will require a custom delivery quote, which can be submitted online at checkout, over the phone, or via email.
Smaller items that meet certain size and weight criteria qualify for our Courier Band and are shipped via third-party couriers.
We also offer free collection (Click & Collect) from our site in Leicestershire. This option is available to all customers who are able to visit us and pick up their orders in person.
Range: 10 miles.
Price: £10 + VAT (£12 inc VAT).
Postcodes: LE13, LE14.
Range: 20 miles.
Price: £18 + VAT (£21.60 inc VAT).
Postcodes: LE11, LE12, LE15, LE16, LE18, LE19, LE67, NN17, DE74, NG10, NG11, NG12, NG13, NG14, NG30, NG31, NG32, NG33, NG90, LE1, LE2, LE3, LE4, LE5, LE6, LE7, LE8, NG1, NG2, NG3, NG4, NG5, NG7, NG8, NG9.
Range: 30 miles.
Price: £35 + VAT (£42 inc VAT).
Postcodes: LE9, LE10, LE17, LE65, NG6, NG15, NG16, NG17, NG18, NG21, NG22, NG23, NG24, NG25, NG34, DE1, DE3, DE5, DE7, DE11, DE12, DE21, DE22, DE23, DE24, DE72, DE73, DE75, LN5, LN6, PE2, PE3, PE4, PE5, PE8, PE9, PE10, NN6, NN14, NN15, NN16, NN18, CV9, CV11, CV12, CV13.
Range: 40 miles.
Price: £56 + VAT (£67.20 inc VAT).
Postcodes: NG19, NG20, DE13, DE14, DE15, DE55, DE56, DE65, S44, S45, S80, DN22, LN1, LN2, LN3, LN4, LN10, PE1, PE6, PE7, PE11, PE20, PE21, PE26, NN1, NN2, NN3, NN4, NN5, NN8, NN9, NN10, NN29, CV1, CV2, CV3, CV4, CV5, CV6, CV7, CV8, CV10, CV21, CV22, CV23, B46, B76, B77, B78, B79, WS13.
Range: 50 miles.
Price: £78 + VAT (£93.60 inc VAT).
Postcodes: DE4, DE6, DE45, S1, S2, S3, S4, S7, S8, S9, S11, S12, S13, S14, S17, S18, S20, S21, S25, S26, S40, S41, S42, S43, S49, S60, S65, S66, S81, DN10, DN11, DN21, LN8, LN9, PE12, PE13, PE14, PE15, PE16, PE19, PE22, PE27, PE28, PE29, MK14, MK16, MK19, MK40, MK41, MK42, MK43, MK44, MK46, NN7, NN11, NN12, CV31, CV32, CV33, CV34, CV35, CV47, B6, B7, B8, B9, B10, B11, B13, B14, B20, B21, B23, B24, B25, B26, B27, B28, B30, B33, B34, B35, B36, B37, B40, B42, B43, B44, B47, B70, B71, B72, B73, B74, B75, B90, B91, B92, B93, B94, WV12, WS1, WS2, WS3, WS4, WS5, WS6, WS7, WS8, WS9, WS10, WS11, WS12, WS14, WS15, ST10, ST14, ST17.
Range: 60 miles.
Price: £115 + VAT (£138 inc VAT).
Postcodes: S5, S6, S10, S32, S33, S35, S36, S61, S62, S63, S64, S70, S71, S72, S73, S74, S75, DN1, DN2, DN3, DN4, DN5, DN6, DN7, DN8, DN9, DN12, DN15, DN16, DN17, DN18, DN19, DN20, DN31, DN32, DN33, DN34, DN35, DN36, DN37, DN38, DN39, DN40, DN41, LN7, LN11, LN12, LN13, PE23, PE24, PE25, PE30, PE31, PE33, PE34, PE35, PE36, PE38, CB1, CB2, CB3, CB4, CB5, CB6, CB7, CB22, CB23, CB24, CB25, SG5, SG6, SG7, SG8, SG15, SG16, SG17, SG18, SG19, LU3, LU4, LU5, LU7, MK1, MK2, MK3, MK4, MK5, MK6, MK7, MK8, MK9, MK10, MK11, MK12, MK13, MK15, MK17, MK18, MK45, NN13, CV36, CV37, OX15, OX16, OX17, OX25, OX26, OX27, B1, B2, B3, B4, B5, B12, B15, B16, B17, B18, B19, B29, B31, B32, B38, B45, B48, B49, B50, B60, B61, B62, B63, B64, B65, B66, B67, B68, B69, B80, B95, B96, B97, B98, DY1, DY2, DY3, DY4, DY5, DY6, DY7, DY8, DY9, DY10, WV1, WV2, WV3, WV4, WV5, WV6, WV7, WV8, WV9, WV10, WV11, WV13, WV14, TF10, TF11, ST1, ST2, ST3, ST4, ST5, ST6, ST8, ST9, ST11, ST12, ST13, ST15, ST16, ST18, ST19, ST20, ST21, SK11, SK17, SK23, GL55.
Range: 70 miles.
Price: £128 + VAT (£153.60 inc VAT).
Postcodes: AL5, CB11, CB21, CB8, CW1, CW11, CW12, CW2, CW3, CW4, CW98, DN14, DY11, DY12, DY13, DY14, GL56, HD4, HD8, HD9, HP17, HP18, HP19, HP20, HP21, HP22, HP23, HP4, HU13, HU14, HU15, IP26, IP27, IP28, LU1, LU2, LU6, OX20, OX3, OX33, OX5, OX7, PE32, PE37, SG1, SG2, SG3, SG4, SK1, SK10, SK12, SK13, SK14, SK15, SK16, SK2, SK22, SK3, SK5, SK6, SK7, SK8, SK9, ST7, TF1, TF12, TF2, TF3, TF4, TF5, TF6, TF7, TF8, TF9, WF1, WF10, WF11, WF2, WF4, WF5, WF6, WF7, WF8, WF9, WR1, WR10, WR11, WR12, WR2, WR3, WR4, WR5, WR7, WR9, WV15, WV16.
Range: 80 miles.
Price: £140 + VAT (£168 inc VAT).
Postcodes: AL1, AL10, AL2, AL3, AL4, AL6, AL7, AL8, AL9, BD1, BD11, BD12, BD19, BD3, BD4, BD5, BD6, BD7, CB10, CB9, CM20, CM21, CM22, CM23, CM24, CW10, CW5, CW6, CW7, CW8, CW9, EN10, EN11, GL20, GL50, GL51, GL52, GL54, HD1, HD2, HD3, HD5, HD6, HD7, HP1, HP11, HP12, HP13, HP14, HP15, HP16, HP2, HP27, HP3, HP5, HP6, HP7, HP8, HU1, HU10, HU11, HU12, HU16, HU17, HU19, HU2, HU20, HU3, HU4, HU5, HU6, HU7, HU8, HU9, HX1, HX2, HX3, HX4, HX5, HX6, IP24, IP25, IP29, IP31, IP32, IP33, LS1, LS10, LS11, LS12, LS13, LS14, LS15, LS2, LS24, LS25, LS26, LS27, LS28, LS3, LS4, LS5, LS6, LS7, LS8, LS9, M1, M11, M12, M13, M14, M15, M16, M17, M18, M19, M2, M20, M21, M22, M23, M24, M25, M27, M3, M30, M31, M32, M33, M34, M35, M4, M40, M41, M43, M44, M45, M5, M50, M6, M60, M7, M8, M9, M90, NR17, NR19, NR20, NR21, NR22, NR23, NR24, OL1, OL10, OL11, OL12, OL15, OL16, OL2, OL3, OL4, OL5, OL6, OL7, OL8, OL9, OX1, OX13, OX14, OX18, OX2, OX28, OX29, OX39, OX4, OX44, OX49, OX9, PE35, PE36, SG10, SG11, SG12, SG13, SG14, SG9, SK4, SY1, SY13, SY2, SY3, SY4, TF13, WA13, WA14, WA15, WA16, WD17, WD18, WD24, WD25, WD4, WD5, WD7, WF12, WF13, WF14, WF15, WF16, WF17, WF3, WR13, R14, WR15, WR6, WR8, YO19, YO23, YO42, YO43, YO8.
Range: > 80 miles.
Price: Variable
For any postcode not within our designated zones, we have no fixed price for delivery. Instead a delivery charge must be tailored to your order. You can build up you order online as normal, but at the checkout you can fill in all your details (excluding card payment details) and request a quote.
Due to the material we handle, the price can be more than what you expect. The price will vary depending on the size of order for a tailored out of area quote. Once we have a price, you will receive an email with the price applied. From there you can place your order.
If you want to change some items on your quote, you will need to submit a new quote as once it has been quoted, any changes to the order (be it address information or order information) will negate the quote that is linked.
Place the items you want in your basket, head over to the checkout and within the ‘Shipping’ section select ‘Collection’.
Once you have paid for your order, you can come at any time* within our opening hours to collect your order. Make sure to bring your order number with you.
Please note: Due to the type of products we provide we unfortunately cannot offer a pre-packing service for your order. Once you arrive on site for your collection, we will collect the shop items for you then send you out into our yard with a loader to help get your order into your vehicle.
To see our opening hours and holiday hours, please see our contact us section.
*Please wait 30 minutes from placing the order before making your way to our yard. If there are any issues with your order we will contact you as soon as possible.
When receiving your goods, you have 24 hours to report any discrepancies with your order. It is strongly advised that you check over all of your goods to make sure there are not damages or problems.
After this, you have 30 days to submit a return from the date of receiving the goods, as reflected in our Terms & Conditions.
If the order is incorrect or you wish to return any of the products, please contact us via telephone on 01664 822293, via email at enquiries@davidmussonfencing.com or pop in store with your receipt of purchase.
Please Note: If a return is submitted and the items in the return requires collection via one of our vehicles, a collection charge may apply. If the return is accepted, then refunds will not be processed until the items have arrived back at our yard.
